Besides our strategy and the long-term targets approved by the Board of Directors, our business operations are steered by our customers’ expectations and the market trends. In everything we do, we aim to comply with high ethical standards, legislation, company values and code of conduct.
Our daily work and compliance of operations are guided by the Corporate Governance Code for Listed Companies and key business policies, instructions and processes, such as the HSE policy and practical health, safety and environmental instructions and processes as well as sourcing guidelines and supplier evaluation and auditing processes.
In addition, the operations are guided by other key instructions related to product development, supply chain, marketing and human resources as well as by a variety of policies and requirements complementing legislation, such as anti-corruption policy, guidelines on competition compliance and data protection policy ensuring the right to privacy.
Our sustainability program “A Colorful Tomorrow” provides Tikkurila with a framework for responsible and sustainable development.
In 2018, we renewed our sustainability program, and together with key business personnel, defined concrete sustainability customer promises in line with our updated strategy. The promises guide the company sustainability initiatives and support the business development from the sustainability point-of-view. Each promise contains measures to be implemented on the Group-level and in Tikkurila's operating countries and functions, as applicable.
Tikkurila will update its materiality assessment in 2018. In terms of the operations of Tikkurila Group and its stakeholders, the key aspects of sustainability will be defined based on the information gathered from the Group management, personnel and stakeholders. The materiality assessment will be founded on company strategy and it steers Tikkurila’s responsibility work and sustainable development projects as well as acts as the basis for defining reporting content.
Certificates and reviews
Our objective is to create independently audited and certified quality, environmental, and safety management systems for each of its production sites. At the end of 2018, seven of nine production sites have a certified quality management system (ISO 9001), six have a certified environmental management system (ISO 14001) and four have a certified health and safety management system (OHSAS 18001).
Tikkurila's operations and operational systems, and their compliance with the requirements, are assessed and monitored in various reviews and due diligence evaluations. In addition to external audits and certification organizations, the Group HSE function sets targets, audits the company's various sites, gives recommendations and follows up on the local development work with regards to health, safety and environmental issues. The objective of the audits is to develop the HSE operations and ensure its compliance with requirements. In 2017, internal audits were performed at Tikkurila sites in Russia, Poland and Sweden. The compliance and responsibility of business activities are also assessed as part of the internal audit and risk management processes.
Tikkurila uses supplier evaluations and audits to ensure that its business partners meet the set requirements for quality and safety as well as for environmental and social responsibility.
The Group Management Board has the overall responsibility for the company's corporate responsibility performance within the framework agreed upon by the Board of Directors. The management of each country and function is responsible for the local and function-specific implementation, monitoring and reporting of sustainability issues based on the Group and local agenda. In addition to the work carried out in Tikkurila’s operating countries and functions, the corporate responsibility manager is in charge of responsible business development on the group-level and reports to the Group Communications Director. The head of legal and Internal Audit supervises the compliance of operations and adherence to ethical standards with regards to, for example, human rights, bribery and corruption.
Furthermore, a Group-level sustainability team was established. The team is responsible for supporting Tikkurila’s business, steering the development of new products and services that are safe for the environment and health, and promoting sales, marketing and communications. The team members are experts from Tikkurila's primary markets and various functions (sales, marketing, communications, product management, product safety, research and development, sourcing, and supply chain). The team began its work in early 2018.