Personnel structure
At the end of December 2010, Tikkurila employed 3,468 people (2009:
3,538). Approximately 44 percent worked in Russia and its neighboring
areas, 22 percent in Finland, 21 percent in Central Eastern Europe and
13 percent in Scandinavia. Due to the seasonality fluctuation in the
paint market, the number of personnel is highest during the outdoor
painting season in the summer and lowest during the winter. The average
number of employees in 2010 was 3,703 (3,757).
Approximately half of Tikkurila’s personnel work in the supply chain (production, procurement, logistics
and HSEQ) and one-third in sales, marketing and technical support. The
share of temporary workers at the end of 2010 was 5.9 percent (4.9) and
43.6 percent were blue collar workers (43.2).
Own production has a
significant effect on Tikkurila’s personnel structure and amount. The
differences between operational areas are explained, among others, by
the degree of production automation and the amount of own sales
personnel. The highest degree of production automation is in Sweden, and
most sales personnel work in Russia.
Approximately 63 percent
(64) of the personnel were men and 37 percent (36) women. The average
age of the employees was 38.5 years (38.5).
Development and interaction
A personnel survey covering the entire personnel has been utilized since
2004 to develop operations. The response rate in 2010 was 86.3 percent
(86.3) which was clearly higher than the European general norm (74.0).
The job satisfaction index indicating the overall employee job
satisfaction was 68.0 (65.9) in 2010, when the European general norm was
64.1.
Tikkurila arranges performance and development discussions to discuss the content of the work, the targets and results as well as the operations, goals and development of the team. The aim of the discussion is to provide and receive feedback on the work and to be heard. According to the personnel survey the share of personnel involved in such discussions has been rising and was 78.0 percent in 2010 (77.0).
Occupational health and safety
Tikkurila aims at continuously reducing the number of lost time
accidents and thus eventually reaching a level of zero accidents. In
2010, the number of lost time accidents increased to 4.8 (3.8) accidents
per one million working hours, due mainly to an increase in slight
accidents in Finland. The number of lost working days related to
accidents decreased, however, and was 11.4 per accident (15.0). No
severe personal injuries occurred.
Working conditions improved considerably in St. Petersburg where the production of water-borne paints was transferred in its entirety to Obukhovo at year-change 2009/2010. Thanks to the new production lines for water-borne paints, the outdated lines in Utkin were closed for good.
