Personnel


Opportunity to influence

The core of Tikkurila's success is competent, inspired and motivated employees, who are encouraged to develop. A strong emphasis is put on employees' well-being and safety at work.


Tikkurila’s values − trustworthy, innovative and professionals − have been created in cooperation with employees to steer operations and everyday decisions. Tikkurila encourages its personnel to constantly develop their skills and competencies. Well-being and safety have a strong emphasis in corporate responsibility.

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Personnel structure

Personnel by business unit at year-end 2010At the end of December 2010, Tikkurila employed 3,468 people (2009: 3,538). Approximately 44 percent worked in Russia and its neighboring areas, 22 percent in Finland, 21 percent in Central Eastern Europe and 13 percent in Scandinavia. Due to the seasonality fluctuation in the paint market, the number of personnel is highest during the outdoor painting season in the summer and lowest during the winter. The average number of employees in 2010 was 3,703 (3,757).

Approximately half of Tikkurila’s personnel work in the supply chain (production, procurement, logistics and HSEQ) and one-third in sales, marketing and technical support. The share of temporary workers at the end of 2010 was 5.9 percent (4.9) and 43.6 percent were blue collar workers (43.2).

Own production has a significant effect on Tikkurila’s personnel structure and amount. The differences between operational areas are explained, among others, by the degree of production automation and the amount of own sales personnel. The highest degree of production automation is in Sweden, and most sales personnel work in Russia.

Approximately 63 percent (64) of the personnel were men and 37 percent (36) women. The average age of the employees was 38.5 years (38.5).


Rewarding

Salaries and compensation paid in 2010 totaled EUR 88.1 (79.1) million. Remuneration is based on performance, internal equality and external competitiveness. All people are treated equally in recruitment and employment irrespective of gender, race, ethnic or national origin, age, religious beliefs, political opinions or social status.


Development and interaction

Job satisfaction index 2010A personnel survey covering the entire personnel has been utilized since 2004 to develop operations. The response rate in 2010 was 86.3 percent (86.3) which was clearly higher than the European general norm (74.0). The job satisfaction index indicating the overall employee job satisfaction was 68.0 (65.9) in 2010, when the European general norm was 64.1.

Tikkurila arranges performance and development discussions to discuss the content of the work, the targets and results as well as the operations, goals and development of the team. The aim of the discussion is to provide and receive feedback on the work and to be heard. According to the personnel survey the share of personnel involved in such discussions has been rising and was 78.0 percent in 2010 (77.0).


Occupational health and safety

Lost time accidents 2010Tikkurila aims at continuously reducing the number of lost time accidents and thus eventually reaching a level of zero accidents. In 2010, the number of lost time accidents increased to 4.8 (3.8) accidents per one million working hours, due mainly to an increase in slight accidents in Finland. The number of lost working days related to accidents decreased, however, and was 11.4 per accident (15.0). No severe personal injuries occurred.

Working conditions improved considerably in St. Petersburg where the production of water-borne paints was transferred in its entirety to Obukhovo at year-change 2009/2010. Thanks to the new production lines for water-borne paints, the outdated lines in Utkin were closed for good.


Personnel figures

2010

2009

2008

Number of personnel, December 31

3,468

3,538

3,867

Average number of personnel

3,703

3,757

4,027

Job satisfaction index based on personnel survey

68.0

65.9

64.5

Lost time accidents (LTA1)/million working hours

4.8

3.8

5.4

Lost working days/accident

11.4

15.0

13.9

Employees involved in regular development discussions, %

78.0

77.0

64.7

Temporary employments, December 31, %

5.9

4.9

not reported

Blue collar workers, %

43.6

43.2

not reported

Share of women in personnel, December 31, %

37.0

36.0

not reported

Average age of employees, December 31

38.5

38.5

not reported