Our ways of operation
Tikkurila’s values, Code of Conduct and group-level operational instructions outline the foundation for the company's business operations and guide the company’s administration and internal control. Every Tikkurila employee should know what is expected of them and how they should act in their daily work.
The task of the Group’s internal control is to ensure that the Group’s operations are appropriate and efficient, that financial and operative reporting is reliable and that regulations and operating principles are adhered to.
Tikkurila's Code of Conduct outlines the fundamental requirements for how to do business, in other words, the approach to professional business relations, conflict of interest, matters relating to the company's assets, fair competition, human rights and equality as well as safety, trust and privacy.
The Code of Conduct has been communicated to the entire personnel of the Group. In September 2011, the Group introduced online learning material regarding the Code of Conduct to help implement it more effectively in the daily operations. This material helps personnel to become familiar with and understand the principles behind the Code of Conduct and the daily practical applications thereof.
The target is that all Tikkurila employees review the Code of Conduct material and take the final test. The implementation of the material will continue in 2012 as part of the induction process.
During the reporting period, the Group introduced an internet-based reporting system that enables both personnel and other stakeholders to anonymously report misconduct of business practices, operating methods that pose risks to the company, violations of the Code of Conduct as well as other illegal or unethical business practices.
The objective of the system is to ensure that Tikkurila’s daily operations appropriately comply with good governance and business principles and that any violations thereof and other illegalities are reported.